Eric

Eric Lai

Cloud Engineer

Personal Profile

Welcome to my website powered by AWS!


My name is Eric Lai, I specialize in AWS solutions and recently graduated with a Bachelors in Information Systems. I enjoy keeping up with the latest tech and enjoy developing new skills!

Skills & Interests

I speak English and Chinese. I am a quick learner, adaptive, works as a team, and independent. I also enjoy developing new tech skills, and keeping up with the latest tech!

Experience

KSW TRADING CORP.

Web Development and IT Technician

Brooklyn, NY

    As an IT technician and web developer, I helped design the organization's web page User Interface including visual appearance, layout and usability. I've upgraded outdated web pages to modern standards and introduced a new intuitive and accessible web interface. Including:

  • Migrated web domain and assests to a new web hosting provider
  • Restored critical web connectivity
  • Implemented up to date security standards
  • Enhanced site searchability SEO
  • Maintained operation of critical web assets and E-Commerce services
  • Resolved user technical issues

GOUVERNEUR HOSPITAL

IT Apprentice

Manhattan, NY

    As an IT Apprentice:
  • I assisted the head IT professional in technical issues
  • Briefed users on issues affecting their system
  • Proposed solutions to user issues
  • Ensured safe handling and delivery of critical hardware technology

CHINESE PLANNING COUNCIL

Enrollment Officer

Brooklyn, NY

    As an Enrollment Officer:
  • I enrolled in workplace staff
  • Processed personal data and credentials of new staff members
  • Provided workplace documentation and material
  • Identified & documented individuals.

Technical

  • - AWS Certified Solutions Architect
  • - CompTIA Net+
  • - CompTIA Sec+
  • - Google IT Support Professional
  • - MS Azure AZ-900
  • - Terraform
  • - Bash

Education

CUNY School of Professional Studies

Bachelor of Science, Information Systems — 3.8 GPA